Type and Collection of Personal Information
We may collect Personal Information from you such as your name, e-mail address, postal address, phone number or credit card information when you visit the Website and/or when you purchase SI publications (the “Publications”) online through the Website. We may maintain a record of your Publications interests and purchases you make online relating to the Publications and/or services offered by SI.
Use and Disclosure of Personal Information
We do not use your Personal Information for purposes other than those which have been set out below. SI does not sell or trade Personal Information to third parties.
SI collects, uses and discloses Personal Information for the following purposes:
- to process and fulfill your order(s), including to send you e-mails confirming your order status and providing you with invoices;
- to process requests, questions, inquiries, comments and complaints;
- to contact you in response to any purchases, questions, inquiries, comments or complaints;
- to help us evaluate, address problems with and improve the Website, the Publications, our services and for sales and marketing uses;
- to understand your preferences, interests and purchasing history;
- to verify, evaluate and/or monitor your creditworthiness;
- to assist with the collection of any amounts owing by you;
- to contact you by mail, fax or e-mail to provide information regarding your transactions, our Publications, sales, specials, promotions, contests, changes to our terms, conditions, policies and/or other administrative purposes;
- to protect the security and integrity of the Website and our business and for internal use or purposes such as for generating statistics and reports;
- to respond to inquiries from regulatory, government, investigative and law enforcement agencies and to comply with all applicable laws and legal processes such as subpoenas, search warrants and court orders; and
- to prevent injury, harm or damage to any person or to minimize injury, harm or damage when we deem the safety of any individual to be at risk.
If you wish, you can ask that your Personal Information not be used for marketing and promotional purposes. This can be done online when you initially provide the information, or at a later date by contacting us.
Limiting Use, Disclosure and Retention
Personal Information shall not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. Personal Information will be retained only as long as necessary for the fulfillment of those purposes or as required by law.
Sharing of Personal Information
SI may share your information with third parties. We may engage service providers who manage our customer information, perform services on our behalf such as processing your order, promotions, processing credit card payments, fulfilling your requests or helping to prevent, detect and investigate fraudulent or suspicious activities and transactions.
If SI requires the services of third parties to handle your Personal Information, we will require them to adhere to privacy procedures that will keep your Personal Information confidential. These third parties will be given only the Personal Information necessary for performing their services.
Information That Does Not Identify You
SI may share non-personal or aggregate or summary information regarding you with advertisers, partners or other third parties provided that such information does not identify you.
SI uses appropriate safeguards to protect the privacy of Personal Information. These safeguards are designed to prevent unauthorized access, disclosure, copying, use or modification. Your records are accessible only to staff who have been given the authority to access them and only as is necessary to provide the Publications, services or otherwise deal with you.
SI strives to provide a secure online environment for the transmission of Personal Information such as credit card details, usernames and passwords. In addition, SI uses the secure payment system, Stripe, for transactions. Information sent to our Website is received by a secure server that encrypts the information before it is sent to us. All data collected is protected against unauthorized access.
You must be aware, however, that transmissions over the Internet cannot be guaranteed to be completely secure. SI, its affiliates, subsidiaries, any directors, officers, employees, agents, contractors or subcontractors do not represent, warrant or guarantee that Personal Information will be protected against misuse, loss or modification, nor do such parties accept liability for the security of a user’s Personal Information submitted on or in connection with the Website.
Web Log Information and Cookies
SI logs certain technical information from your computer’s web browser when you visit us on the Internet. This information includes your Internet address, the address of the Website you are coming from, the amount of time you spend visiting our Website, the pages visited, the operating system and web browser software you use, and, if you link to us through a search engine, the keywords you use to find our Website. The logs do not record Personal Information, can be accessed only by SI, and are used solely to track visits to our Website and improve its content and layout. SI never attempts to tie this information to particular individuals visiting our Website unless necessary for investigating a security breach.
When you visit our Website, you are assigned a temporary text file called a cookie through your web browser. It is placed on your computer for programming purposes only and enhances your use of the Website by providing a unique identifier as you move from page to page. If you use the search engine, it remembers the keywords you enter.
Accuracy and Access
SI is committed to ensuring that any records it has containing Personal Information are accurate, complete and up-to-date. It is your responsibility to inform SI of any relevant changes in your Personal Information. You may review and amend your information by logging onto the Website and selecting “Account.” If you have questions or concerns or you no longer wish to have your Personal Information kept by us, you may contact us at firstname.lastname@example.org.
In special circumstances, SI may refuse or limit an access request, for example when disclosure of the information will reveal Personal Information about another person or interfere with a legal investigation.
Accountability and Openness
SI is committed to protecting your Personal Information. SI will make readily available to you specific information about its policies and practices relating to the management of Personal Information.